FAQs

Who are we?

We are a blanks company located in Chelsea, Alabama. We strive to provide quality product at desirable prices. We started as an embroidery company, therefore all of our items are perfect for embroidery and created with you in mind!

 

Can I buy at wholesale rates and tax exempt?

Our rate is a wholesale rate for everyone, but you are able to buy tax exempt if you qualify. If you qualify to buy tax exempt, email us at elleenthreads@gmail.com and we will get you set up.

 

What if my tax exempt didn't get applied?

Once you check out, we are not able to go back and apply the tax exempt. Please check before paying and make sure it is applied before paying. If there is a problem, let us know before checking out and we will try to fix it. 

 

When will my order ship?

All orders will ship within 1 full business day. All orders will be shipped by the carrier you select at checkout. Business days are Monday - Friday excluding holidays. Examples, order placed on Tuesday will ship out no later then Wednesday, orders placed on Friday will ship out no later then Monday.

 

 Is there a minimum order? 

There is no minimum order- order 1 item, 200 items, or more... up to you!

 

Can I return items?

While we don't accept returns, if there is a problem with your order, please let us know and we will try to make it right.

 

Who is Elleen?

As some of you know, my name is Parker. Our business name comes from a combination of mine, my first daughters, and my husbands middle name. Lee, Elliot, and Allen, and that brought us Elleen.